How can I initiate an order?
To place your order, visit our Store at:
mad over metal, 2nd Floor, Zonah Neptune (SVM Mall), Road Number 36, Near Peddamma Temple, Jubilee Hills, Hyderabad, Telangana 500033
Are there additional costs for shipping and delivery?
Indeed, shipping and delivery fees are determined based on the finalized order specifics upon confirmation. For international dispatches, we entrust FedEx and Aramex. Within India, our local logistic partners ensure your delivery.
What personalization’s do you offer?
We can customize the wood tone, upholstery in Fabric/Faux leather, and the configuration/size to suit your distinctive requirements.
Can I cancel or return an order?
Given the bespoke nature of our products, once an order is placed, we are unable to accommodate cancellations.
What care should be taken for the products?
SOLID WOOD
Being a living material, solid wood responds to climatic nuances. Regular dusting with a soft, lint-free cloth is key to longevity. Avoid direct contact with extreme temperatures or chemicals. For unforeseen damages, professional assistance is recommended. Solid wood may naturally expand or contract; our designs anticipate these changes. Items should be kept indoors, away from direct sunlight and humidity.
BRASS
Maintain with a dry microfiber cloth. Regular maintenance prevents patina, but if you prefer the patina look, minimal cleaning is advisable. Abrasive materials should be avoided.
MARBLE
Prompt cleaning with a damp cloth is advised to prevent staining. Hairline cracks may appear over time.
UPHOLSTERY
Periodic gentle vacuuming is recommended. For spills, professional dry cleaning is best. Gentle usage ensures the longevity of the foam.
GLASS
A glass cleaner solution and microfiber cloth are ideal for cleaning.
GENERAL CARE
Avoid chemical cleaners and sharp objects. Keep furniture out of direct sunlight to prevent fading and heat damage.
How do I choose and personalize finish colours/fabrics for upholstery?
Contact our Sales team to explore our curated range of finishes and fabric options for customization.
What materials are utilized in your products?
We select all materials for their low toxicity and superior quality. Our offerings are crafted in solid teak wood with custom solid brass accents, finished with zero % VOC oil-based Rubio Monocoats. For further product information, please reach out to us.
Where are the products manufactured and how?
Our Atelier is a thriving ecosystem where designers and artisans embody the spirit of “Conscious minimalism”. Each product is crafted from solid teak wood, employing sound joinery for enduring quality. Plywood use is minimized and reserved only for necessary applications.
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